{"id":665,"date":"2026-09-03T18:25:57","date_gmt":"2026-09-03T18:25:57","guid":{"rendered":"https:\/\/primeishbilling.com\/?page_id=665"},"modified":"2026-09-03T18:27:21","modified_gmt":"2026-09-03T18:27:21","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/primeishbilling.com\/?page_id=665","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t
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1. Introduction<\/span><\/h1>\n

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Welcome to Primeish Billing<\/strong> (\u201cPrimeish Billing,\u201d \u201cwe,\u201d \u201cus,\u201d or \u201cour\u201d). We respect your privacy and are committed to protecting the information entrusted to us.<\/p>\n

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This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, communicate with us, request or use our services, or interact with us through email, SMS, telephone, or other communication channels.<\/p>\n

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Primeish Billing provides medical billing, revenue cycle management, credentialing, claims management, benefits verification, eligibility verification, accounts receivable management, denial management, and related administrative services to healthcare providers and organizations.<\/p>\n

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By accessing our website or using our services, you acknowledge the practices described in this Privacy Policy.<\/p>\n

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2. Information We Collect<\/h2>\n

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Depending on how you interact with Primeish Billing, we may collect the following categories of information:<\/p>\n

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A. Contact and Business Information<\/h3>\n

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This may include:<\/p>\n

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  • Name<\/li>\n

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  • Business or practice name<\/li>\n

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  • Email address<\/li>\n

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  • Telephone or mobile number<\/li>\n

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  • Business address<\/li>\n

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  • Professional information<\/li>\n

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  • Provider information<\/li>\n

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  • Information submitted through contact forms<\/li>\n

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  • Other information you voluntarily provide to us<\/li>\n

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    B. Healthcare and Billing Information<\/h3>\n

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    When providing healthcare administrative, billing, credentialing, or revenue cycle management services, we may receive information necessary to perform those services on behalf of our clients.<\/p>\n

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    This may include, depending on the services requested:<\/p>\n

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    • Patient demographic information<\/li>\n

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    • Insurance information<\/li>\n

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    • Eligibility and benefits information<\/li>\n

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    • Claims information<\/li>\n

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    • Medical billing information<\/li>\n

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    • CPT, HCPCS, and ICD-10 coding information<\/li>\n

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    • Payment and remittance information<\/li>\n

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    • Authorization and referral information<\/li>\n

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    • Provider credentialing information<\/li>\n

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    • Accounts receivable information<\/li>\n

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    • Denial and appeals information<\/li>\n

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    • Other information required to perform contracted administrative services<\/li>\n

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      Where applicable, information relating to patients may constitute Protected Health Information (PHI)<\/strong> under the Health Insurance Portability and Accountability Act (HIPAA). When Primeish Billing handles PHI on behalf of a covered entity or business associate, such information is handled in accordance with applicable law and contractual requirements, including applicable Business Associate Agreements.<\/p>\n

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      C. Website and Usage Information<\/h3>\n

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      We may automatically collect limited technical information when you visit our website, such as:<\/p>\n

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      • IP address<\/li>\n

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      • Browser type<\/li>\n

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      • Device type<\/li>\n

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      • Operating system<\/li>\n

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      • Pages visited<\/li>\n

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      • Referring website<\/li>\n

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      • Date and time of website visits<\/li>\n

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      • Website interaction and usage information<\/li>\n

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        We may use cookies and similar technologies to operate, secure, analyze, and improve our website.<\/p>\n

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        3. How We Use Information<\/h2>\n

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        We may use collected information for legitimate business and service-related purposes, including:<\/p>\n

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        • Providing medical billing and revenue cycle management services<\/li>\n

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        • Processing and managing healthcare claims<\/li>\n

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        • Performing eligibility and benefits verification<\/li>\n

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        • Managing accounts receivable and claim follow-ups<\/li>\n

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        • Managing denials, appeals, and payment issues<\/li>\n

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        • Providing credentialing and enrollment assistance<\/li>\n

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        • Communicating with clients and prospective clients<\/li>\n

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        • Responding to inquiries and requests<\/li>\n

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        • Providing customer support<\/li>\n

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        • Sending service-related communications<\/li>\n

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        • Sending SMS communications when appropriate consent has been obtained<\/li>\n

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        • Improving our website and services<\/li>\n

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        • Maintaining business and service records<\/li>\n

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        • Detecting, preventing, and addressing security issues<\/li>\n

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        • Complying with legal, regulatory, and contractual obligations<\/li>\n

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          We do not use patient information for purposes unrelated to the services we are authorized to perform for our clients except as permitted or required by applicable law.<\/p>\n

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          4. SMS Communications and Consent<\/h1>\n

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          If you provide your mobile telephone number and expressly opt in to receive SMS communications from Primeish Billing, you may receive text messages relating to our services, inquiries, account communications, service updates, appointment or meeting reminders, and, where separately permitted, promotional or marketing communications.<\/p>\n

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          4.1 Methods of SMS Consent<\/h3>\n

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          SMS consent may be obtained through methods such as:<\/p>\n

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